Performance Management via Coaching

Published Tuesday, January 01, 2002

Are the managers at your organization doing a good job coaching your MVPs? Many managers/coaches could use some coaching themselves — especially those at companies that don't have performance measures in place to evaluate and reward employees. Managers at those companies often base evaluations on quick snapshots of what they casually observe during the day. That's how the managers of ABC Electrical Supply, Dallas, (a fictitious name for a real company) supervised their associates before ABC Electrical Supply revised its performance appraisal system to include good coaching. What is coaching? Coaching is a collaborative process whereby managers and ...

Performance Management via Coaching

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